Our Statement on COVID-19

24/03/2020

In light of the uncertainty we all face in our daily lives with the outbreak of COVID-19 (Coronavirus), we have taken several steps to ensure business continuity and preparedness for all scenarios. Our top priority is to keep the our services running without any interruptions. 

We have taken the following steps to ensure our services remain up and running:

  1. All of our staff are working remotely and compliant with social distancing protocols 

  2. Our Homefinder UK service continues to function in partnership with authorities across the country to rehouse homeless households across the country. The same applies to our Revive division, dedicated to offer relocation options for domestic abuse survivors

  3. Homefinder UK phone line support continues to run as per usual & a risk mitigation plan with is in place to ensure business continuity of services

  4. Our enquiries inbox continue to be monitored daily.  
    If you are an applicant, contact [email protected] for any queries.
    If you are landlord, contact us via [email protected].
    For any queries related to Revive & relocation of domestic abuse survivors, email [email protected]

  5. For social housing providers, we will continue to advertise hard-to-let properties for FREE and work on allocating them as fast as possible. To know more, contact [email protected].

  6. All face-to-face meetings (both internally and externally) will be held virtually via video conferencing tools

As part of our contingency and risk mitigation plan, the effectiveness of each of the steps above will be reviewed on a regularly basis and according to official advice regarding COVID-19, which can be found here