We have some important news to share with you that will help us manage our service better. In July 2025, we are implementing a further review of all registered applicants. We are doing this to ensure that our housing list represents applicants who want to move.
Homefinder UK works with local authorities to provide a national mobility housing platform for applicants seeking affordable housing options. We currently have many applications that are from local authorities we do not work with.
We are reviewing applicants so we can provide the best possible service to our remaining users. The large number of ineligible applicants could be for several reasons:
- Many people apply without realising Homefinder UK is a national mobility scheme. They don’t want to move out of their current areas (e.g. want to stay in London).
- Some applicants are housed and forget to tell us.
- Some applicants move into the private sector and forget to tell us.
Review process
Our team is reviewing all the applications in our system. As part of this process, we will identify accounts that have listed a non-member landlord or local authority.
Timeline for review:
- From 1st July 2025: identify cases for suspension
- By end of July 2025: carry out non-member landlord cancellations
If your landlord has changed:
If your landlord has changed, you can do a change of circumstances to update your details.
Landlords we work with:
- Barnet Homes
- Bracknell Forest Council
- Brighton and Hove Council
- Bristol City Council
- Broxbourne Council
- Cambridge City Council
- Camden
- Central Bedfordshire Council
- Clarion Housing Association
- Croydon Council
- Ealing Council
- Elmbridge Council
- Enfield Council
- Habinteq
- Hackney Council
- Hammersmith and Fulham
- Haringey Council
- Harrow Council
- Hertsmere Council
- Hounslow Council
- Islington Council
- Kingston Council
- Lambeth Council
- Lewisham Council
- London Borough of Barking and Dagenham
- London Borough of Bexley
- London Borough of Havering
- London Borough of Richmond Upon Thames
- Manchester City Council
- Merton Council
- Mid Sussex District Council
- Newham Council
- North Hertfordshire Council
- Notting Hill Genesis
- Peabody
- Reading Council
- Redbridge Council
- Royal Borough of Greenwich
- Royal Borough of Kensington & Chelsea
- Southern Housing
- Southwark Council
- Thurrock Council
- Tower Hamlets Council
- Waltham Forest Council
- Wandsworth Council
- Welwyn Hatfield Council
- Westminster
We understand that these changes may raise questions. If you have any concerns or inquiries about the review process, suspension, or cancellation, please reach out to our customer support team through the Homefinder UK website.
We remain committed to creating a transparent, efficient, and user-friendly platform for applicants seeking affordable housing solutions. We believe that these updates will contribute to the overall improvement of our services.
Contact your landlord:
If you would like to stay on the scheme, why not contact your landlord and ask them about Homefinder UK?
Partner with Homefinder UK to Support Tenant Mobility
If you are a local authority or housing provider and not yet part of Homefinder UK, we encourage you to consider joining the scheme. Homefinder UK is a national housing mobility platform that has helped nearly 2,000 applicants find and settle into immediately available housing across the UK. By becoming a member, you can support your tenants in finding suitable housing options while also helping to make better use of available stock nationwide.
